Troubleshooting join and sync

Event not listed, wrong table, or results not saving.

Try these fixes

  • Confirm the host has opened check-in — self-check-in stays off until they do.
  • Confirm you checked in at the registration desk if the host is marking seats there.
  • Search Find Events again — the host may not have published the listing yet.
  • Ask staff to confirm the event is in progress and pairings are published.
  • Force-quit and reopen the app if the waiting room seems stuck.
  • For result disputes, ask a judge — staff can override in Mythic Tournament.

Still need help? Chat with support.

Troubleshooting join and sync